Retail & Consumer Goods
Transform planning with integrated, data-driven decision making
- connected planning
Boost agility and accuracy across demand, supply, finance and promotions
In fast-moving retail and consumer goods businesses, agility is everything. Shifting demand, rising costs, and evolving consumer expectations mean planning must be faster, smarter, and more connected.
At Zooss, we support businesses in the retail and CPG/FMCG sectors by bringing clarity to complexity – connecting data, people, and processes so teams can make better decisions, faster.
Retail & Consumer Goods:
High Level Planning Processes
Our connected planning solutions create alignment across the business — turning data into trusted insight, and plans into action.
We do this by bringing together five interconnected planning domains:
Financial & Performance Planning
P&L & Budget Planning
Balance Sheet & Cashflow Forecasting
Margin & Profitability Modelling
Trade Promotion & Supplier Funding
Commercial GTM Planning
Retail Promotion Management
Assortment & Range Planning
Pricing & Markdown Optimisation
Seasonal Buying & Open-to-Buy
Allocates and controls the forward purchasing budget by category and season. Ensures buying commitments remain within financial parameters while allowing flexibility to respond to trading performance and market conditions.
Demand & Supply Planning
Baseline Demand Forecasting
Promotional Demand Planning
New Product Introduction Forecasting
Category & Space Planning
Supply Chain & Inventory Planning
Replenishment & Order Planning
DC & Store Allocation Planning
Supplier Capacity & Lead Time Planning
Inventory Optimisation & Safety Stock
Workforce & Operations Planning
Labour & Roster Planning
Forecasts staffing requirements based on trading patterns, promotional peaks, and customer traffic. Translates headcount demand into rosters that balance service levels, award compliance, and labour cost efficiency.
Store Operations & Capital Planning
Plans store refurbishments, new openings, closures, and format changes against strategic network objectives. Coordinates capex investment with trading calendars to minimise disruption and maximise return on investment.
DC & Fulfilment Capacity Planning
Forecasts inbound and outbound throughput requirements across distribution and fulfilment infrastructure. Identifies capacity constraints ahead of peak periods and plans labour, equipment, and third-party logistics accordingly.
Common challenges we solve for retail & CPG customers
Retailers and producers come to Zooss when planning feels fragmented, slow, or reactive:
- Manual, spreadsheet-based forecasting and promotions planning
- Disconnected demand, supply, and finance processes that cause misaligned targets
- Limited visibility into SKU, store, and channel performance
- Collaboration gaps between merchandisers, suppliers, and planners
These challenges make it difficult to balance supply and demand, protect margins, and respond to change. Zooss helps businesses replace reactive cycles with proactive, data-driven planning – creating clarity, consistency, and control.
- how zooss helps
We join the dots across your business - linking data, models, and workflows so every decision is based on a single source of truth
Our capabilities include:
- Integrated Business Planning (S&OP): cross-functional demand, supply and financial alignment to balance inventory, capacity, and revenue goals
- FP&A: margin forecasting, sales budgeting, and profitability modelling
- Merchandise & Promotions Planning: pricing, promotional performance, and trade spend management
- Operations & Supply Chain Planning: detailed production scheduling, logistics, and supplier collaboration for smooth execution
Benefits we deliver:
- Shorter planning cycles and reduced manual effort
- Improved forecast accuracy and margin visibility
- Real-time collaboration across teams and suppliers
- Governed, consistent data across all planning domains
- Why retailers and CPG businesses choose Zooss
Our mission is to enable better business planning and reporting
- Deep experience across the retail and consumer goods sector - from retail pharmacy to manufacturing
- Strong data and architecture capability: we fix the data layer, not just the model
- Proven approach to change and adoption: we build capability, not dependency
- Global reach through GAIN: access to more than 300 connected planning specialists worldwide
Local experience, global reach
“For our customers, our worldwide network GAIN opens up access to each partner’s deep regional knowledge, industry specialisation, and best-in-class Anaplan expertise – ensuring smooth, consistent implementation to businesses operating across multiple regions.”
Steve Bows
Managing Director, Zooss Consulting
Connecting data, decisions, and growth
The next wave of retail and consumer goods transformation will be defined by how well businesses connect their planning — from shelf to supplier, and from sales forecast to financial performance.
Zooss helps organisations achieve that transformation — creating clarity in every plan, improving visibility across every channel, and giving teams the confidence to plan for sustainable growth.